Privacy Policy

1. Introduction

Life AiOS is a document organization and information assistance platform designed to help users organize, understand and manage their personal documents.

We respect your privacy and are committed to protecting personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

This Privacy Policy explains what information we collect, why we process it, how it is protected, and what rights you have in relation to your personal data.

2. Data Controller

The entity responsible for the processing of personal data through Life AiOS is the Life AiOS service operator.

For privacy-related questions or requests, you can contact us through our Support Center.

3. Information We Collect

Depending on how you use Life AiOS, we may process the following categories of information:

• Account information, such as your name and email address.
• Authentication and account security information.
• Documents and files that you voluntarily upload to the platform.
• Text extracted from uploaded documents for the purpose of providing the requested services.
• AI requests, generated summaries, extracted information and other AI-assisted results.
• Tasks, reminders and document-related preferences created by you.
• Subscription and billing-related information necessary to provide paid services.
• Technical and security information such as browser type, device information and authentication/security logs.

4. Documents and Potentially Sensitive Information

Uploaded documents may contain personal or confidential information. Depending on the documents provided by a user, this may include financial, insurance, administrative, identification, employment or health-related information.

Users should only upload documents that they are authorized to provide and should avoid uploading information that is not necessary for the requested service.

Where applicable, additional legal requirements may apply to special categories of personal data under the GDPR.

5. How We Use Your Information

We process personal information only for purposes connected with providing and securing Life AiOS services.

• Create and manage your Life AiOS account.
• Store and organize documents uploaded by you.
• Extract and process document information.
• Provide AI-assisted summaries, analysis and information extraction requested by you.
• Create document-related tasks and reminders.
• Provide customer support.
• Manage subscriptions and payments.
• Protect the platform against abuse, fraud and unauthorized access.
• Comply with applicable legal obligations.

6. Legal Bases for Processing

Depending on the circumstances, personal data may be processed on the following legal bases permitted by the GDPR:

• Performance of a contract, where processing is necessary to provide the Life AiOS service requested by you.
• Compliance with legal obligations.
• Legitimate interests, where applicable, including service security, fraud prevention and protection of the platform.
• Consent, where consent is required by applicable law.

7. AI Processing

Life AiOS uses artificial intelligence services to provide features such as document analysis, summaries, information extraction and question answering.

When an AI feature is requested, relevant document information may be processed by the AI service provider necessary to perform that request.

AI-generated information may contain errors or omissions. Users should verify important information before relying on it, particularly where documents concern financial, legal, medical, insurance or administrative matters.

8. Service Providers and Data Sharing

We do not sell your personal information.

Personal data may be processed by trusted service providers that are necessary to operate Life AiOS. Depending on the service being used, these providers may include:

• Authentication and database infrastructure providers.
• Cloud infrastructure and hosting providers.
• Artificial intelligence service providers.
• Payment and subscription providers.
• Security, email or other technical service providers required to operate the platform.

Service providers process information only for the purposes necessary to provide their services to Life AiOS and are subject to applicable contractual and data protection requirements.

9. International Data Transfers

Some service providers used by Life AiOS may process personal data outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we will rely on an appropriate legal mechanism under applicable data protection law, such as an adequacy decision or appropriate contractual safeguards where required.

10. Data Security

We implement technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss or destruction.

Depending on the type of information, security measures may include authenticated access controls, encrypted processing and storage of sensitive application data, secure authentication mechanisms and server-side authorization checks.

No internet-based service can guarantee absolute security. Users are responsible for maintaining the security of their account credentials.

11. Data Retention

Personal information is retained only for as long as necessary to provide the requested services, maintain account functionality, comply with legal obligations, resolve disputes and enforce applicable agreements.

When an account is deleted, Life AiOS is designed to delete the application data associated with that account in accordance with the applicable deletion process, subject to information that must be retained by law.

12. Your GDPR Rights

Subject to applicable legal conditions and limitations, you may have the right to:

• Access your personal data.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data.
• Request restriction of processing.
• Object to certain processing activities.
• Request portability of personal data where applicable.
• Withdraw consent where processing is based on consent.

You may also have the right to lodge a complaint with a competent data protection supervisory authority.

13. Account Deletion and Data Export

Life AiOS provides functionality designed to allow users to delete their account and associated application data.

Where available, users may also request or use the data export functionality to obtain application data associated with their authenticated account.

Requests relating to privacy rights can also be submitted through our Support Center.

14. Cookies and Similar Technologies

Life AiOS may use cookies or similar technologies that are necessary for authentication, security, session management and core functionality.

For more information, please read our Cookie Policy.

15. Children

Life AiOS is not intended to be used by children in circumstances where applicable law requires parental authorization or other safeguards.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or data processing practices.

The updated version will be published on this page together with the relevant update date.

17. Contact

If you have questions about this Privacy Policy, want to exercise a data protection right, or have a privacy-related request, please contact the Life AiOS support team.

You can reach us through our Support Center.